Our Services
Our Guarantees
Same-Day Response Guarantee
If you choose us as your broker, we guarantee to contact you on the same working day we receive your renewal documentation (excluding weekends and bank holidays).

Change Guarantee
If you wish to change providers, we guarantee to handle the entire process from start to finish. You simply sign the forms, and we’ll take care of the rest.

Market Review Guarantee
Once we have all the relevant information, we guarantee to search the market and identify the best options for your needs, aiming for a 7-day turnaround.

Claims Support Guarantee
While we cannot submit claims on your behalf, we will provide the support and advice you need to navigate the process and point you in the right direction.

Renewal Guarantee
If you choose to renew your cover with your current provider, we’ll assist with the entire process,
and confirm once the policy is renewed.

Administration Guarantee
For any midterm changes to your plan, including member changes, address updates, or other adjustments, we’ll handle all the administrative tasks for you.

Our Committments

No Hidden
Fees
As a business, we do not charge for any of our services. While we do receive commissions from insurers, these do not affect your premiums, either now or in the future. This guarantees that you are never financially disadvantaged by having us on your side.

Independent Advice
We are not tied to any specific insurance company and represent multiple insurers.
This independence enables
us to offer unbiased advice
and search the market for products that meet your
needs and provide
fair value.

Fair Employee Compensation
We have a uniform commission structure, which means Chadwick Health employees are paid the same regardless of which insurer they recommend to you. This guarantees fair advice, focusing on your needs instead of personal financial gain.
Who We Work With
We work with several providers, including all the major private medical insurers in the UK. This enables us to offer you a wide range of products and services, along with a comprehensive market review at each renewal.
Here is a list of some of the insurers we work with:
How We Can Help
If you’ve received your new policy documentation and are unhappy with the increase, uncertain about the benefits, have questions regarding how your policy works, or simply want to ensure you're getting the best options at the most competitive prices, we are here to help.
Alternatively, if you’re not receiving the service you expect from your current broker—whether it’s due to poor communication, delayed responses, or a one-size-fits-all approach— or, if you're not working with a broker and feel unsupported by your insurer, we offer a better solution.
At Chadwick Health, we take the time to understand your needs. Once we have a clear picture of your situation, we search the market to find the most suitable options. After securing the right policy for you, our commitment to
exceptional service continues year-round.
We are always ready to answer your questions and offer prompt, informed guidance, with a goal of same-day responses. We also handle the administrative tasks of your policy throughout the year, removing the stress and frustration of managing it yourself.
You can rely on us to be just a call or email away, providing continuous support whenever you need it— giving you peace of mind with experts who truly care.
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Get In Touch
Reach out today and let’s discuss how we can help you.
By submitting your details, you agree that Chadwick Health
and Protection Limited may contact you to discuss your requirements. Please refer to our Privacy Policy for further information.
Contact Us
01204 936619
7 Conningsby Close
Bromley Cross
Bolton
BL7 9NY
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