Yes, we can. Schedule a 20-minute call with us, and we’ll gather all the details needed to search the market and find the right options that match your company's or personal needs.

Absolutely. After a 20-minute consultation, we’ll search the market to find the right options that match your company's or personal needs. We’ll then send you our recommendations so you can compare them with what your broker has provided.

No, your policy remains unchanged, including benefits and underwriting terms.

No, we do not charge any fees, and your premiums will remain unaffected now and in the future.

No, you can change brokers or go direct at any time by letting us or your insurer know.

We receive your renewal documentation, review your options, and reach out to discuss the best choices. We start the renewal process as soon as we receive your new documentation. Typically, this is 6-8 weeks for businesses and 4 weeks for individuals prior to the renewal date.

Yes, you maintain full access to the insurer’s portal to manage your policy and make changes if needed.

Yes, the claims process remains unchanged. You’ll continue to contact your insurer directly for any claims.

No, all of our services are free, with no hidden costs. Our costs are covered through the receipt of commission from providers, but this does not affect your premiums in any way. Additionally, all our advisors receive the same commission regardless of their recommendations, ensuring that your interests are prioritised over personal financial incentives.

We receive a commission from the insurer, but this commission does not affect your premiums in any way. Additionally, all our advisors receive the same commission regardless of their recommendations, ensuring that your interests are prioritised over personal financial incentives.

Some insurers offer one-person company schemes, so there’s no minimum number of employees required. Limited companies, partnerships, and sole traders can all qualify, though you may need to provide proof of your business, such as your VAT number or a business bank statement. Note that different insurers may require different types of proof. If you're unsure, please get in touch.

Yes, but it’s crucial you meet the new insurer’s switch declaration to ensure continuity of cover. Speak to us to navigate this process smoothly.

It typically depends on your claims history, particularly over the past 12 months. However, a market review with competitive rates can increase your chances of securing a better deal. If you choose us as your broker, we conduct a review of the market based on your requirements and look to source appropriate products at competitive prices.

You can make changes once you receive your renewal documents. However, changes won’t take effect until your renewal date. Keep in mind that some insurers may also prevent you from upgrading your benefits if you have active or pending claims.

The simplest way is to call your insurer’s claims number and provide a referral letter from your GP. Keep in mind that you always need pre-authorisation from your insurer before starting any treatment.

Use tools like Bupa’s online consultant and facility finder to check, or call your insurer directly. If your preferred consultant or hospital isn’t covered, your insurer will provide alternatives.

You’ll typically need your GP’s referral letter, policy number, and member number.

There’s no simple answer to this question. To understand your underwriting and how it affects your eligibility to claim, just give us a call.

We won’t know until we conduct a market review, comparing similar levels of cover with other providers. We don’t charge any fees for our services, so call us to see if there’s room for savings.

Yes, you need two or more employees to set up a company dental plan.

No waiting period. If treatment is eligible, you can claim right away.

The easiest way is to call your insurer's claims number or refer to your policy details, which can be found on your portal. Alternatively, feel free to give us a call.

It depends on your insurer and the underwriting terms. Some insurers cover most pre-existing conditions immediately.

Yes, as long as the dentist is registered in the UK.

Typically, you receive your treatment, pay for it, and submit an itemised receipt on the insurer’s portal. If eligible, reimbursement is made directly to your account.

Your limits depend on the coverage level selected. Refer to your policy documentation or contact us for clarification.

We can review your benefits, search for better options, and negotiate with your current provider to secure the best deal.

Most providers require a minimum of five employees to set up a policy.

No waiting period—treatment can begin immediately, and you can claim right away.

Yes, pre-existing conditions are covered.

Get the treatment, pay for it, then submit an itemised receipt via your member portal. If eligible, reimbursement is processed into your chosen bank account.

Benefit limits vary based on the level of cover you have. For details, consult your policy documentation or give us a call.

We can review your benefits and negotiate with your current provider for the best possible terms. We also search the market to find competitive alternatives.

Yes, you can change providers at renewal. Let us know once you receive your renewal documents, and we’ll handle the rest.

There’s no set minimum number of employees required, but there is a minimum charge for the year, regardless of the number of employees. For specific information related to your business, please contact us.

No, you can use the policy immediately for all eligible treatment.

Call the provided number, which can be found in your launch pack or through your provider's portal, and your case manager will help you determine the cover available under your policy.

Typically includes 24/7 helplines, dedicated case managers, face-to-face counseling, psychiatric assessments, fast-track referrals, and workbooks.

Simply call the provider, go through a brief triage, and a case manager will be assigned to help you access the right services.

Yes, everything is confidential between the employee and the provider. Neither your employer nor we will have access to any personal details.

No, but a minimum of five employees is required to offer Medical History Disregarded terms (MHD). MHD covers you for all eligible conditions from day one, regardless of your medical history, as long as the conditions are not on the insurer's general exclusion list.

Yes, but it’s crucial you meet the new insurer’s switch declaration to ensure continuity of cover. We can guide you through the process.

It typically depends on your claims history, particularly over the past 12 months. However, a market review with competitive rates can increase your chances of securing a better deal. If you choose us as your broker, we conduct a review of the market based on your requirements and look to source appropriate products at competitive prices.

Call us, and we’ll explain your policy’s benefits and limitations clearly.

Changes are allowed once you receive renewal documents, but the new benefits take effect only at the renewal date. Keep in mind that some insurers may also prevent you from upgrading your benefits if you have active or pending claims.

Underwriting can be complicated. We’ll help you understand the different options and provide clarity—just give us a call.

We won’t know until we conduct a market review, comparing similar levels of cover with other providers. We don’t charge any fees for our services, so call us to see if there’s room for savings.

Yes, but you need to meet the switch declaration requirements for continuity of coverage. Let us help you navigate this process.

It typically depends on your claims history, particularly over the past 12 months. However, a market review with competitive rates can increase your chances of securing a better deal. If you choose us as your broker, we conduct a review of the market based on your requirements and look to source appropriate products at competitive prices.

We can walk you through your benefits and answer any questions you may have—just give us a call.

You can make changes once you receive your renewal documents. However, changes won’t take effect until your renewal date. Keep in mind that some insurers may also prevent you from upgrading your benefits if you have active or pending claims.

The simplest way is to call your insurer’s claims number and provide a referral letter from your GP. Keep in mind that you always need pre-authorisation from your insurer before starting any treatment.

All treatments must first be pre-authorised by the insurer. When you contact your insurer for pre-authorisation, they will confirm if your treatment is eligible. Depending on your circumstances, they may request additional proof of eligibility, such as your medical records. To better understand your underwriting and the insurer's general exclusion list, which outlines your eligibility criteria, please feel free to give us a call.

Use tools like Bupa’s online consultant and facility finder to check, or call your insurer directly. If your preferred consultant or hospital isn’t covered, your insurer will provide alternatives.

You’ll need your GP’s referral letter, policy number, and member number.

There’s no simple answer to this question. To understand your underwriting and how it affects your eligibility to claim, just give us a call.

We won’t know until we conduct a market review, comparing similar levels of cover with other providers. We don’t charge any fees for our services, so call us to see if there’s room for savings.